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Noticeboard

From 1st August 2019, we will no longer be able to receive or send faxes.

We are currently working jointly with Park House Surgery in Bagshot to provide doctor and nurse appointments in the evenings on a rota basis.  Appointments are available Monday to Friday until 8pm and are available to patients of the 2 Surgeries.  From 1st october 2018 additional weekend appointments will be available at designated practices throughout Surrey Heath.  Please click here for more information.

Lightwater Surgery was given an overall rating of Good for our CQC inspection in December 2018.

We encourage patients to register for our online services.  This will allow patients to book appointments as well as order repeat prescriptions without having to wait on the phone to speak to the next available recpetionist.  Additionally, patients are able to view aspects of their clinical record and any recent blood test results.  Online services are available 24 hours a day 7 days a week.

Patient Participation Grouppatient survey

The practice has started a Patient Participation Group (PPG), known as “Friends of Lightwater Surgery”.

The overall aim of our group is to develop a positive and constructive relationship between patients, the practice and the community it serves, ensuring the practice remains responsive to all its patient’s needs.

Our Aims:

  • Create and improve two-way communication between patients, the practice and the community it serves.
  • To bring a sense of partnership between the practice and patients.
  • Provide an avenue for patient’s input in the way facilities and services are planned and executed.
  • To provide a forum to voice community needs, positive suggestions and interests.
  • Collect patient opinions and experiences to help the practice to evaluate its services.
  • To help disseminate within the practice community and/or wider community information about the practice.
  • Increase health awareness and promotion.

Our PPG group currently meets bimonthly.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

 

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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