Welcome To Lightwater Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Safeguarding of Adults & Children is a priority of all our staff members. Please refer to our Safeguarding policies found under 'Practice Policies' below for more information.

Access

Wheelchair access is available via ramps at the front of the surgery, with automatic double doors leading into the building. Disabled parking spaces are available at the side of the Surgery (on Christie Close) before the entrance to the rear car park.

Weekend Opening Hours

From  Monday 1st October 2018, the local practices are working together to provide better access for patients.  Please click here for further information about our Extended Hours.

Appointments

We continue to offer both face-to-face appointments and telephone appointments at the surgery.

Try the NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.  You can also register for online services using the App without having to come to the surgery. You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

Most of your information should be available to view via the NHS app once you have requested access through the Practice. An Online Access Request form will need to be completed, this is available from reception or click below, this will need to be returned with proof of ID provided in order to register for this service.

If you wish to request access to your detailed coded records that are GP-held via the NHS app or NHS website please click here.

For more information go to www.nhs.uk/nhsapp