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Extended AccessCervical Smears

Coronavirus Information (COVID-19)

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

We politely ask that you DO NOT come to the Surgery if you are displaying symptoms of Coronavirus or if you have been in contact with possible Coronavirus. 

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 

The risk to the general public is moderate.  If you have returned from these specific areas since February 19th, you should call NHS111 and self-isolate even if you do not have symptoms:

  •  Iran
  •  Specific lockdown areas in Northern Italy as designated by the Government of Italy
  •  Special care zones in South Korea as designated by the Government of the Republic of South Korea
  •  Hubei province (as previously noted)


If you have returned from these areas since February 19th and develop symptoms, however mild, you should self-isolate at home immediately and call NHS111. You do not need to self-isolate if you have no symptoms.

  •  Northern Italy (defined by a line above, and not including, Pisa, Florence and Rimini),
  •  Vietnam
  •  Cambodia
  •  Laos
  •  Myanmar

Those who have returned from previously identified geographic areas within the past 14 days and develop symptoms, however mild, should self-isolate at home immediately and call NHS111.

Information for the public is available at gov.uk/coronavirus

 

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

 

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.

 

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.  Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

 

Everyone is being reminded to follow Public Health England advice to:

 

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus

Welcome To Lightwater Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

Wheelchair access is available via ramps at the front of the surgery, with automatic double doors leading into the building. Disabled parking spaces are available at the side of the Surgery (on Christie Close) before the entrance to the rear car park.

Weekend Opening Hours

From  Monday 1st October 2018, the local practices are working together to provide better access for patients.  Please click here fo further information about our Extended Hours.

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.  You can also register for online services using the App without having to come to the surgery.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information scan the QR Code below or go to www.nhs.uk/nhsapp

NHS App

(Site updated 25/02/2020)
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